TURQUM® Quality Mark is a product certification for the Turkish machinery sector which covers,

• Audits for validating the capability of the company and the production system
• Quality Management System in production
• Product safety
• Product quality
• Warranty conditions
• Service and after sales services
• Regular control audits

TURQUM® is not only a quality mark but is a certification process, prepared with the guidance of international standards, undertaking product assurance for a wide portfolio for consumers beginning from production to after sales services.

THE PRODUCT GUARANTEE PROVIDED BY MACHINES BEARING THE TURQUM® QUALITY MARK

The TURQUM® Quality Mark provides

• That the requirements for the CE Mark are met,
• That the product  is manufactured according to Quality Management System conditions,
• That the product conforms to the technical and performance parameters in the product conformity assessment specifications determined to achieve product quality,
• A specific guarantee period varying by the product,
• Spare Parts guarantee for 10 years following delivery,
• High quality services guarantee for a period of 10 years after sales,
• That the manufacturer has met technical tests,
• The guarantee of the previously approved quality with annual audits,( the product will continue to meet the certified quality standards over time by means of the obligatory monitoring system)
• Audit and control assurances performed by independent and objective auditors,
• Customer Satisfaction